So you want to develop a new electronic hardware product?
Let me start with the good news – it’s possible. You can develop a hardware product regardless of your technical level and you don’t necessarily need to be an engineer to succeed (although it certainly helps).
Whether you’re an entrepreneur, startup, maker, inventor, or small business this guide will help you understand the new product development process.
I won’t lie to you, though. It’s an incredibly long, difficult journey to launch a new hardware product. Although hardware is known for being hard, it’s also easier now than ever for individuals and small teams to develop new hardware products.
However, if you are looking for an easy, quick way to make money then I suggest you stop reading right now because bringing a new hardware product to market is far from easy or quick.
Although the steps are presented here in a linear fashion, product development is never a smooth linear progression and at times you will find yourself taking two steps back for every step forward.
Part 1 – Simplify Your Product
Through my years spent developing my own hardware product and then helping other entrepreneurs develop their products one of the most important lessons I’ve learned is that you need to simplify your product as much as possible.
You must embrace product simplification in order to have a realistic shot at getting your product to market in a timely fashion and without going bankrupt doing it.
Product complexity can be a death trap for hardware startups!
Most entrepreneurs, and even most engineers, don’t understand all the consequences of various product features. The addition of what seems like a minor feature can often drastically increase your development cost and the time it takes to get to market.
For example, something as simple as the position of a button could cost you thousands of dollars extra for the injection molds required for production of the enclosure.
Another example comes from an entrepreneur who asked me for feedback on his product concept.
He was very technically minded and had spent a lot of time specifying his product in great detail. But he didn’t understand all the future implications of these features.
I quickly explained to him why one feature of his product was going to drastically drive up all of his costs including: development, prototyping, electrical certifications, and mold costs.
Several more feasible alternative solutions were proposed, and he was off to a much better start. These changes made his product about 3 times easier to bring to market. Overall, he saved at least $50,000 with this one change, perhaps as much as $100,000!
The catch is that unless you understand the entire development and manufacturing process it’s difficult to know the future implications of all of your product decisions.
If you outsource product development be aware that asking your primary developer(s) to help simplify your product may create a conflict of interest. The more complex your product the more money they get paid.
Instead, work with independent experts to help you simplify your product and better understand the long-term impacts of your early product decisions.
Part 2 – Product Development Strategies
There are essentially five options for entrepreneurs and startups to develop a new hardware product. However, many times the best overall strategy is a combination of these five development strategies.
If you don’t have the technical knowledge to properly manage product development and to judge the quality of work being done, then having a technical advisor is a must regardless of which of these development strategies you follow.
This technical advisor can help you make key technical decisions and provide oversight of your primary developers. Even if you are an experienced engineer it’s highly beneficial to have an advisor who understands the entire process from idea to market.
1) Develop the Product Yourself
This is rarely a viable strategy completely by itself. Very few people have all of the skills needed to develop a market-ready electronic product completely on their own.
Even if you happen to be an engineer, are you an expert in electronics design, programming, 3D modeling, injection molding, and manufacturing? Probably not. Also most of these specialties are made up of numerous sub-specialties.
That being said, if you have the necessary skills, the farther you take the development of your product yourself the more money you will save.
For example, I brought my own hardware product to market about 6 years ago. The product was more complex mechanically than it was electrically. I’m an electronics engineer by training and not a mechanical engineer, so I initially hired a couple freelance mechanical engineers.
However, I quickly became frustrated with how slow things progressed. After all, I was thinking about my product almost every waking hour. I was obsessed with getting my product developed and on the market as fast as possible. Sound familiar?
But the engineers I hired were juggling it with lots of other projects and not giving my project the attention I felt it deserved.
So I decided to learn everything needed to do the mechanical design myself. No one was more motivated than myself to get my product developed and on the market. Ultimately, I was able to complete the mechanical design much faster (and for much less money).
The moral of the story is to do as much of the development as your skills allow, but also don’t take that too far. If your sub-expert skills cause you to develop a less than optimal product then that is a big mistake.
Also, any new skills you must learn will take time and that may ultimately lengthen the time to market. Always bring in experts to fill in any gaps in your expertise, but be sure to remain involved in all key decisions.
2) Bring on Technical Co-Founder(s)
If you are a non-technical founder then you would definitely be wise to bring on a technical co-founder. One of the founders on your startup team needs to at the very least understand enough about product development to manage the process.
If you plan to eventually seek outside funding from professional investors then you definitely need a team of founders. Professional startup investors know that a team of founders is much more likely to succeed than a solo founder.
The ideal co-founder team for most hardware startups is a hardware engineer, a programmer, and a marketer.
Bringing on co-founders may sound like the perfect solution to your problems, but there are some serious downsides as well. First of all, finding co-founders is difficult and will likely take a tremendous amount of time. That is valuable time that isn’t being spent developing your product.
Finding co-founders is not something you should rush and you need to take time to find the right match.
Not only do they need to compliment your skills, but you also really need to like them personally. You are essentially going to be married to them for at least a few years so be sure you get along well.
The major downside of bringing on co-founders is they reduce your equity in the company. All founders of a company should really have equal equity in the company. So if you are going solo right now, be prepared to give any co-founder half of your company.
3) Outsource to Freelance Engineers
One of the best ways to fill in any gaps in your teams technical ability is by outsourcing to freelance engineers.
Just keep in mind that most products will require multiple engineers of different specialties so you will need to manage the various engineers yourself. Ultimately, someone on the founding team will need to serve as the project manager.
Figure 1 – Developing a new electronic product usually requires a team of engineers.
Make sure you find an electrical engineer that has experience designing the type of electronics required by your product. Electrical engineering is a huge field of study and many engineers lack any experience with circuit design.
For the 3D designer make sure you find someone that has experience with injection molding technology, otherwise you’re likely to end up with a product that can be prototyped but not mass manufactured.
4) Outsource to a Development Firm
The best known product design firms such as Frog, IDEO, Fuse Project, etc. can generate fantastic product designs, but they’re insanely expensive.
Startups should avoid big design firms at all costs. Top design firms can charge $500k+ to fully develop your new product.
Even if you can afford to hire an expensive product development firm, don’t do it!
However, there are many smaller, less known design firms that I’ve worked with that can develop your product at a much more reasonable price. The cost for these smaller firms usually falls closer to the cost of hiring freelancers yet with more oversight and better quality procedures in place.
One final comment on working with product design firms. You must discard the false belief that you can just have someone else handle all of the development while you just wait on the sidelines.
Those that attempt that path almost always get burned and lose a lot of money and time. You absolutely need to be involved in development and understand at least the basics of the development process as well as the various design tradeoffs being made.
5) Partner with a Manufacturer
One avenue to pursue is partnering with an overseas manufacturer that already makes products that are similar to your product.
Large manufacturers will have their own engineering and development departments to work on their own products. If you can find a manufacturer already making something similar to your own product, they may be able to do everything for you – development, engineering, prototyping, mold production and manufacturing.
This strategy can lower your upfront development costs. Manufacturers will, however, amortize these costs, which means adding an additional cost per product for the first production runs. This essentially works like an interest free loan, allowing you to slowly pay back your development costs to the manufacturer.
Sounds great and easy, so what’s the catch? The main risk to consider with this strategy is you are putting everything related to your product into a single company.
They will surely want an exclusive manufacturing agreement, at least until their costs have been recovered. This means you can’t migrate to a cheaper manufacturing option when your production volume increases.
Also be warned that many manufacturers may want part, or all, of the intellectual rights to your product.
Part 3 – Develop the Electronics
Development of the electronics for your product can be broken down into seven steps: preliminary production design, schematic diagram, PCB layout, final BOM, prototype, test and program, and finally certification.
Step 1 – Create a Preliminary Production Design
When developing a new electronic hardware product you should first start with a preliminary production design. This is not to be confused with a Proof-of-Concept (POC) prototype.
A POC prototype is usually built using a development kit like an Arduino. They can sometimes be useful to prove that your product concept solves the desired problem. But a POC prototype is far from being a production design. Rarely can you go to market with an Arduino embedded in your product.
A preliminary production design focuses on your product’s production components, cost, profit margin, performance, features, development feasibility and manufacturability.
You can use a preliminary production design to produce estimates for every cost your product will need. It is important to accurately know the costs to develop, prototype, program, certify, scale, and manufacture the product.
A preliminary production design will answer the following pertinent questions. Is my product feasible to develop? Can I afford to develop this product? How long will it take me to develop my product? Can I mass manufacture the product? Can I sell it at a profit?
Many entrepreneurs make the mistake of skipping the preliminary production design step, and instead jump right into designing the schematic circuit diagram.
By doing so, you may eventually discover you’ve spent all this effort and hard-earned money on a product that can’t be affordably developed, manufactured, or most importantly, sold at a profit.
Step 1A – System Block Diagram
When creating the preliminary production design you should start by defining the system-level block diagram. This diagram specifies each electronic function and how all of the functional components interconnect.
Figure 2 – A block diagram specifies each function and the system-level connectivity.
Most products require a microcontroller or a microprocessor with various components (displays, sensors, memory, etc.) interfacing with the microcontroller via various serial ports.
By creating a system block diagram you can easily identify the type and number of serial ports required. This is an essential first step for selecting the correct microcontroller for your product.
Step 1B – Selection of Production Components
Next, you must select the various production components: microchips, sensors, displays, and connectors based upon the desired functions and target retail price of your product. This will allow you to then create a preliminary Bill of Materials (BOM).
Figure 3: Selection of the production components is a critical first development step.
In the U.S., Newark, Digikey, Arrow, Mouser, and Future are the most popular suppliers of electronic components. You can purchase most electronic components in ones (for prototyping and initial testing) or up to thousands (for low-volume manufacturing).
Once you reach higher production volumes you will save money by purchasing some components directly from the manufacturer.
Step 1C – Estimate the Production Cost
You should now estimate the production cost (or Cost of Goods Sold – COGS) for your product. It’s critical to know as soon as possible how much it will cost to manufacture your product.
You need to know your product’s manufacturing unit cost in order to determine the best sales price, the cost of inventory, and most importantly your profit.
Figure 4 – It’s critical to estimate your production cost as early as possible.
The production components that you’ve selected will of course have a big impact on the manufacturing cost.
But to get an accurate manufacturing cost estimate you also must include the cost of the PCB assembly, final product assembly, product testing, retail packaging, scrap rate, returns, logistics, duties, and warehousing.
Step 2 – Design the Schematic Circuit Diagram
Now it’s time to design the schematic circuit diagram based upon the system block diagram you created in step 1.
Figure 5: Example of a schematic circuit diagram.
The schematic diagram shows how every component, from microchips to resistors, connects together. Whereas a system block diagram is mostly focused on the higher level product functionality, a schematic diagram is all about the little details.
Something as simple as a mis-numbered pin on a component in a schematic can cause a complete lack of functionality.
In most cases you’ll need a separate sub-circuit for each block of your system block diagram. These various sub-circuits will then be connected together to form the full schematic circuit diagram.
Special electronics design software is used to create the schematic diagram and to help ensure it is free of mistakes. I recommend using a package called DipTrace which is affordable, powerful, and easy to use.
For a free, open-source PCB design tool also be sure to check out KiCad.
Step 3 – Design the Printed Circuit Board (PCB)
Once the schematic is done you will now design the Printed Circuit Board (PCB). The PCB is the physical board that holds and connects all of the electronic components.
Development of the system block diagram and schematic circuit have been mostly conceptual in nature. A PCB design though is very real world.
Figure 6: The schematic circuit diagram must now be turned into a PCB layout design.
The PCB is designed in the same software that created the schematic diagram. The software will have various verification tools to ensure the PCB layout meets the design rules for the PCB process used, and that the PCB matches the schematic.
In general, the smaller the product, and the tighter the components are packed together, the longer it will take to create the PCB layout. If your product routes large amounts of power, or offers wireless connectivity, then PCB layout is even more critical and time consuming.
Figure 7 – Example of a Printed Circuit Board (PCB) layout design
For most PCB designs the most critical parts are the power routing, high-speed signals (crystal clocks, address/data lines, etc.) and any wireless circuits.
Step 4 – Generate the Final Bill of Materials (BOM)
Although you should have already created a preliminary BOM as part of your preliminary production design, it’s now time for the full production BOM.
The main difference between the two is the numerous low-cost components like resistors and capacitors. These components usually only cost a penny or two, so I don’t list them out separately in the preliminary BOM.
But to actually manufacture the PCB you need a complete BOM with every component listed. This BOM is usually created automatically by the schematic design software. The BOM lists the part numbers, quantities, and all component specifications.
Step 5 – Order the PCB Prototypes
Creating electronic prototypes is a two-step process. The first step produces the bare, printed circuit boards. Your circuit design software will allow you to output the PCB layout in a format called Gerber with one file for each PCB layer.
These Gerber files can be sent to a prototype shop for small volume runs. The same files can also be provided to a larger manufacturer for high volume production.
Figure 8: Example of a fully assembled Printed Circuit Board (PCB).
The second step is having all of the electronic components soldered onto the board. From your design software you’ll be able to output a file that shows the exact coordinates of every component placed on the board. This allows the assembly shop to fully automate the soldering of every component on your PCB.
Your cheapest option will be to produce your PCB prototypes in China. Although it’s usually best if you can do your prototyping closer to home so as to reduce shipping delays, for many entrepreneurs it’s more important to minimize costs.
For producing your prototype boards in China I highly recommend PCBWay, Bittele Electronics, Seeed Studio, or Gold Phoenix PCB. They all offer fantastic pricing on quantities from 5 up to 8,000 boards.
It usually takes 1-2 weeks to get assembled boards, unless you pay for rush service which I rarely recommend.
Step 6 – Evaluate, Program, Debug, and Repeat
Now it’s time to evaluate the prototype of the electronics. Keep in mind that your first prototype will rarely work perfectly.
You will most likely go through several iterations before you finalize the design. This is when you will identify, debug and fix any issues with your prototype.
Figure 9 – Most designs take multiple prototype iterations to get ready for market.
This can be a difficult stage to forecast in both terms of cost and time. Any bugs you find are of course unexpected, so it takes time to figure out the source of the bug and how best to fix it.
Evaluation and testing are usually done in parallel with programming the microcontroller. Before you begin programming though you’ll want to at least do some basic testing to ensure the board doesn’t have major issues.
Figure 10: Most new electronic products need firmware programming to function.
Nearly all modern electronic products include a microchip called a Microcontroller Unit (MCU) that acts as the “brains” for the product. A microcontroller is very similar to a microprocessor found in a computer or smartphone.
A microprocessor excels at moving large amounts of data quickly, while a microcontroller excels at interfacing and controlling devices like switches, sensors, displays, motors, etc. A microcontroller is pretty much a simplified microprocessor.
The microcontroller needs to be programmed to perform the desired functionality. Microcontrollers are almost always programmed in the commonly used computer language called ‘C’. The program, called firmware, is stored in permanent but reprogrammable memory usually internal to the microcontroller chip.
Part 4 – Develop the Enclosure
Now we’ll cover the development and prototyping of any custom plastic pieces. For most products this includes at least the enclosure that holds everything together.
Development of custom shaped plastic or metal pieces will require a 3D modeling expert, or better yet an industrial designer.
Figure 11: Development of a custom enclosure is necessary for most new products.
If appearance and ergonomics are critical for your product, then you’ll want to hire an industrial designer. For example, industrial designers are the engineers who make portable devices like an iPhone look so cool and sleek.
If appearance isn’t critical for your product then you can probably get by with hiring a 3D modeler, and they are usually significantly cheaper than an industrial designer.
Step 1 – Create 3D Model
The first step in developing your product’s exterior is the creation of a 3D computer model. The two big software packages used for creating 3D models are Solidworks and PTC Creo (formerly called Pro/Engineer).
However, Autodesk now offers a cloud-based 3D modeling tool that is completely free for students, hobbyists, and startups. It’s called Fusion 360. If you want to do your own 3D modeling, and you’re not tied to either Solidworks or PTC Creo, then definitely consider Fusion 360.
Here’s an introductory course on 3D modeling using Fusion 360.
Figure 12: Creating a 3D model is an essential first step to product design.
Once your industrial or 3D modeling designer has completed the 3D model you can then turn it into physical prototypes. The 3D model can also be used for marketing purposes, especially before you have functional prototypes available.
If you plan to use your 3D model for marketing purposes you’ll want to have a photo realistic version of the model created. Both Solidworks and PTC Creo have photo realistic modules available.
You can also get a photo realistic, 3D animation of your product done. Keep in mind you may need to hire a separate designer that specializes in animation and making 3D models look realistic.
The biggest risk when it comes to developing the 3D model for your enclosure is that you end up with a design that can be prototyped but not manufactured in volume.
Ultimately, your enclosure will be produced by a method called high-pressure injection molding (see step 4 below for more details).
Developing a part for production using injection molding can be quite complex with many rules to follow. On the other hand, just about anything can be prototyped via 3D printing.
So be sure to only hire someone that fully understands all of the complexities and design requirements for injection molding.
Step 2 – Order Case Prototypes (or Buy a 3D Printer)
Plastic prototypes are built using either an additive process (most common) or a subtractive process. An additive process, like 3D printing, creates the prototype by stacking up thin layers of plastic to create the final product.
Additive processes are by far the most common because of their ability to create just about anything you can imagine.
Figure 13: Low-cost 3D printers have revolutionized new product prototyping.
A subtractive process, like CNC machining, instead takes a block of solid production plastic and carves out the final product.
The advantage of subtractive processes is that you get to use a plastic resin that exactly matches the final production plastic you’ll use. This is important for some products, however for most products this isn’t essential.
With additive processes, a special prototyping resin is used, and it may have a different feel than the production plastic. Resins used in additive processes have improved significantly but they still don’t match the production plastics used in injection molding.
I mentioned this already, but it deserves to be highlighted again. Be warned that prototyping processes (additive and subtractive) are completely different than the technology used for production (injection molding). You must avoid creating prototypes (especially with additive prototyping) that are impossible to manufacture.
In the beginning you don’t necessarily need to make the prototype follow all of the rules for injection molding, but you need to keep them in mind so your design can be more easily transitioned to injection molding.
Numerous companies can take your 3D model and turn it into a physical prototype. Proto Labs is the company I personally recommend. They offer both additive and subtractive prototyping, as well as low-volume injection molding.
You may also consider purchasing your own 3D printer, especially if you think you will need several iterations to get your product right. 3D printers can be purchased now for only a few hundred dollars allowing you to create as many prototype versions as desired.
The real advantage of having your own 3D printer is it allows you to iterate your prototype almost immediately, thus reducing your time to market.
Step 3 – Evaluate the Enclosure Prototypes
Now it’s time to evaluate the enclosure prototypes and change the 3D model as necessary. It will almost always take several prototype iterations to get the enclosure design just right.
Although 3D computer models allow you to visualize the enclosure, nothing compares to holding a real prototype in your hand. There will almost certainly be both functional and cosmetic changes you’ll want to make once you have your first real prototype.
Plan on needing multiple prototype versions to get everything right.
Developing the plastic for your new product isn’t necessarily easy or cheap, especially if aesthetics is critical for your product. However, the real complications and costs arise when you transition from the prototype stage to full production.
Step 4 – Transition to Injection Molding
Although the electronics are probably the most complex and expensive part of your product to develop, the plastic will be the most expensive to manufacture. Setting up production of your plastic parts using injection molding is extremely expensive.
Most plastic products sold today are made using a really old manufacturing technique called injection molding. It’s very important for you to have an understanding of this process.
You start with a steel mold, which is two pieces of steel held together using high pressure. The mold has a carved cavity in the shape of the desired product. Then, hot molten plastic is injected into the mold.
Figure 14: Injection molding machine. Image supplied courtesy of Rutland Plastics.
Injection molding technology has one big advantage – it’s a cheap way to make millions of the same plastic pieces. Current injection molding technology uses a giant screw to force plastic into a mold at high pressure, a process invented in 1946. Compared to 3D printing, injection molding is ancient!
Injection molds are extremely efficient at making lots of the same thing at a really low cost per unit. But the molds themselves are shockingly expensive. A mold designed for making millions of a product can reach $100k! This high cost is mostly because the plastic is injected at such high pressure, which is extremely tough on a mold.
To withstand these conditions molds are made using hard metals. The more injections required, the harder the metal required, and the higher the cost.
For example, you can use aluminum molds to make several thousand units. Aluminum is soft so it degrades very quickly. However, because it’s softer it’s also easier to make into a mold, so the cost is lower – only $1-2k for a simple mold.
As the intended volume for the mold increases so does the required metal hardness and thus the cost. The lead time to produce a mold also increases with hard metals like steel. It takes the mold maker much longer to carve out (called machining) a steel mold, than a softer aluminum one.
You can eventually increase your production speed by using multiple cavity molds. They allow you to produce multiple copies of your part with a single injection of plastic.
But don’t jump into multiple cavity molds until you have worked through any modifications to your initial molds. It is wise to run at least several thousand units before upgrading to multiple cavity molds.
Part 5 – Certify Your Product
All electronic products sold must have various types of certification. The certifications required vary depending on what country the product will be sold in. We’ll cover certifications required in the USA, Canada, and the European Union.
Although these are all electrical certifications, in most cases they will need to be completed on the finished product including the enclosure, and not just on the bare electronics.
You need to design your product from day one with certifications in mind, but generally the actual certifications will be done as late as possible while setting up manufacturing.
If you certify too early, then any design changes will likely require you to recertify it, so better to wait until the product is finalized with no more changes expected.
Certifications are a complex topic so I suggest that you consult with an expert in certifications before you go too deep into developing your product. There are many tricks and tips that can drastically reduce your certification costs if they are implemented at the start.
Figure 15 – Nearly all electrical products require some levels of certification.
FCC (Federal Communications Commission)
FCC certification is necessary for all electronic products sold in the United States. All electronic products emit some amount of electromagnetic radiation (i.e. radio waves) so the FCC wants to make sure that products don’t interfere with wireless communication.
There are two categories of FCC certification. Which type is required for your product depends on whether your product features wireless communication capabilities such as Bluetooth, WiFi, ZigBee, or other wireless protocols.
The FCC classifies products with wireless communication functionality as intentional radiators. Products that don’t intentionally emit radio waves are classified as non-intentional radiators. Intentional radiator certification will cost you roughly 10 times as much as non-intentional radiator certification.
Consider initially using electronic modules for any of your product’s wireless functions. This allows you to get by with only non-intentional radiator certification, which will save you at least $10k.
UL (Underwriters Laboratories) / CSA (Canadian Standards Association)
UL or CSA certification is necessary for all electrical products sold in the United States or Canada that plug into an AC outlet.
Battery-only products that don’t plug into an AC outlet do not require UL/CSA certification. However, most major retailers and/or product liability insurance companies will require that your product be UL or CSA certified.
CE (Conformité Européene)
CE certification is needed for the majority of electronic products sold in the European Union (EU). It is similar to the FCC and UL certifications required in the United States.
RoHS certification ensures that a product is lead-free. RoHS certification is required for electrical products sold in the European Union (EU) or the state of California. Since California’s economy is so significant, the majority of products sold in the U.S. are RoHS certified.
Lithium Battery Certifications (UL1642, IEC61233, and UN38.3)
Rechargeable lithium-ion/polymer batteries have some serious safety concerns. If short-circuited or overcharged they can even burst into flames.
Do you remember the double recall on the Samsung Galaxy Note 7 because of this issue? Or the stories about various hoverboards bursting into flames?
Because of these safety concerns rechargeable lithium batteries must be certified. For most products I recommend initially using off-the-shelf batteries that already have these certifications. However, this will limit your choices and most lithium batteries have not been certified.
This is primarily due to the fact that most hardware companies choose to have a battery custom designed to take advantage of all of the space available in a product. For this reason most battery manufacturers don’t bother with getting their off-the-shelf batteries certified.
This article has given you a basic overview of the process of developing a new electronic hardware product, regardless of your technical level. This process includes selecting the best development strategy, and developing the electronics and enclosure for your product.
There is much for you to learn in order to develop a new product. I try to cover all these topics on the Predictable Designs blog, podcast, and courses. My goal is to help you fully understand how to develop your product in a more predictable fashion.
Other content you may like:
- 5 Steps of Product Development for a New Electronic Hardware Product
- Product Development Timeline – How Long It Takes to Develop a New Hardware Product
- How Much Does a Prototype Cost?
- Overview of the Various Types of Hardware Prototypes
- Idea to Prototype – Understanding Product Development Costs